January thru February we will be running on a "as needed basis". We will still be booking calls and providing service, emails and phone calls will be returned within 24 hours.
When you call please leave one message.
Maintenance packages will still be performed as scheduled.
If you require chemicals please call ahead of time or order online and they will be dropped off to your home in 72 hours.
Refurbished hot tubs will be by appointment only as well.
Here are some tips to get you through;
Have a code? Breaker trip? Component not working?
Try re-setting the breaker
If re-setting the breaker doesn't work please put a space heater in the cabinet and close it up.
If you have a leak and loose all your water, same practice.
We are the only service company in Durham Region that offers Maintenance Packages to really take care of our customers. Benefits of a membership include up to 20% off on Chemicals, Additional Services and FREE call out fees.
Whether it's getting your hot tub repaired, fixing damage from sitting too long or even the weather elements, we're here to help you restore your beloved tub. At Elite Hot Tub Service, we've built our livelihoods on servicing people's hot tubs. From the simple to the lavish, no job is too big or too small we've experienced it all. We can help you every step of the way, our technicians are meticulously trained and dedicated to getting your hot tub up and running as quickly as possible.
After many years in the industry, we don't just repair the symptoms of the issue, we find the real problem and repair it. We are Hot Tub and Swim Spa fully trained technicians, not hobbyists. This is our full time business, and it shows through our customer relations, professionalism, knowledge, and years of experience. Our service vehicles are fully stocked with common parts which saves you time and money.
Our work is the best in the industry, we promise. Behind that promise, we want you to know that we back our work with a satisfaction guarantee. We treat our customers as if they were family, and often it feels like we are family because we want to be the first person you call when your hot tub needs servicing.